Frequently Asked Questions
Where are you?
What time do the haunted houses open?
How long will it take to go through the haunted houses?
Can my young child go through the Haunted houses?
Our goal is to scare you! This is not a haunt for the faint of heart. You will be scared. Often parents think that because a child has seen scary movies that they will be able to handle a live haunt. Our experience is that this is not the case. Actors give the same level of scare to all ages. Staff will have the right to remove a child at any time we feel that they are being traumatized. We do not give refunds if the child is asked to be removed, or can not make it all the way through.
Can I carry my child through the Haunted houses?
We made it half way through, can we get a refund?
If someone in our group is asked to leave, does everyone have to leave?
Can I come in costume?
We have a wheelchair. Can we still come?
What time do the Haunted houses really close?
What if I buy a ticket online and show up and the line is closed?
What if I lose my on-line ticket after I have printed it?
Do you take credit or debit cards?
Can I buy tickets at the door?
Yes! We sell tickets at the door. We take cash and have an ATM machine available that takes all credit and debit cards.
Can I drop my kids off and get them later?
Are there restrooms available?
Do you close if it is raining?
Do you offer group or corporate discounts?
Yes, we have many opportunities for groups and charities. Please contact us for more information. (707) 837-1928